Subafreak
02-17-2014, 07:03 PM
Interesting discovery at work today. Had a customer come in with a video of her 2013 Impressa Sport stuck half in a snow drift on the side of the road. In the video there is only one front tire spinning as they are trying to get it unstuck, when they do get it out heading down a hill, the front wheels appear to be locked up and the rears roll freely and she says the brakes were not being applied!
Now this customer has been a bit of a pain in the ass, but so far most of her complaints I have been able to recreate, but this time I thought for sure she was crazy!
So anyway I take the car out into the unplowed field, come to a stop and try to take off. The traction control starts to go crazy braking the wheels and redistributing power to no availe. The tires dig themselves into a hole. Now this is a CVT car so attempting to rock it out of the hole along with the hindrance of the traction control was all but impossible!
Now Subaru does provide a TCS off switch......it doesn't really shut it off at all! I don't even know why they bothered! So after a few times of spinning tires trying to get out the holes the TCS deactivated to prevent the brakes from over heating.....it throws a bunch of lights on on the dash, but at least now I can try to unstick it without big brother getting in the way rite?......
Wrong! When this happens it also disengages the rear wheels......umm....are you serious!?
It's no longer an AWD car!?......yes!
So now I'm stuck there like a damn Civic in a snow storm! I try to turn the ignition off and back on....still no AWD! I let it sit and cool for like an hour.....still no AWD!
About another hour later I enlist the help of a coworker to retrieve the car, he hopps in a 2012 Legacy Outback and I grab the tow chain. Oh yeah.....no tow hooks anymore! Pop the covers out of the bumpers and install tow hooks.......Throw the still FWD impressa in reverse and he hits the gas on the Outback.......and where are we going?......no where! The Outback starts clicking and wheel breaking away, randomly spinning what ever tires it thinks are appropriate.
It's not working......in fear that we are gonna end up with two FWD Subarus stuck in the feild I take the Outback back to the lot to grab my 2000 GT. I back up, I hook up, I tug three times and drag that impressa all the way back to the lot, even when he said he had the brakes locked up because I was going to fast! Lol.
So.......what kinda crap is this? Seriously!?
I gotta tell a new Subaru customer that her AWD car becomes a useless FWD when you really need it the most!?........not to thrilled about it!
Now this customer has been a bit of a pain in the ass, but so far most of her complaints I have been able to recreate, but this time I thought for sure she was crazy!
So anyway I take the car out into the unplowed field, come to a stop and try to take off. The traction control starts to go crazy braking the wheels and redistributing power to no availe. The tires dig themselves into a hole. Now this is a CVT car so attempting to rock it out of the hole along with the hindrance of the traction control was all but impossible!
Now Subaru does provide a TCS off switch......it doesn't really shut it off at all! I don't even know why they bothered! So after a few times of spinning tires trying to get out the holes the TCS deactivated to prevent the brakes from over heating.....it throws a bunch of lights on on the dash, but at least now I can try to unstick it without big brother getting in the way rite?......
Wrong! When this happens it also disengages the rear wheels......umm....are you serious!?
It's no longer an AWD car!?......yes!
So now I'm stuck there like a damn Civic in a snow storm! I try to turn the ignition off and back on....still no AWD! I let it sit and cool for like an hour.....still no AWD!
About another hour later I enlist the help of a coworker to retrieve the car, he hopps in a 2012 Legacy Outback and I grab the tow chain. Oh yeah.....no tow hooks anymore! Pop the covers out of the bumpers and install tow hooks.......Throw the still FWD impressa in reverse and he hits the gas on the Outback.......and where are we going?......no where! The Outback starts clicking and wheel breaking away, randomly spinning what ever tires it thinks are appropriate.
It's not working......in fear that we are gonna end up with two FWD Subarus stuck in the feild I take the Outback back to the lot to grab my 2000 GT. I back up, I hook up, I tug three times and drag that impressa all the way back to the lot, even when he said he had the brakes locked up because I was going to fast! Lol.
So.......what kinda crap is this? Seriously!?
I gotta tell a new Subaru customer that her AWD car becomes a useless FWD when you really need it the most!?........not to thrilled about it!